Cooler Cleaning

Basic Guide for Cooler Care

Coolers are an excellent way to have great quality water on hand at all times. However, if you want to ensure that your cooler continues to deliver excellent water, it will need some basic care and maintenance. Fortunately, this basic guide can help you to keep your cooler in tip top condition.

It is recommended that you clean your cooler approximately every three to six months. Cleaning should only take approximately fifteen minutes and is easiest to accomplish before you change a bottle.

Cleaning Time Required: Approximately 15 Minutes

Frequency: Every 3-6 months

Safety: Ensure the cooler is disconnected from any power supply before cleaning.

Important: Do NOT use bleach or any other cleaning solutions which contain bleach or chlorine. They can permeate and damage the unit, and may taint your drinking water.

 

STEP 1 | PREPARATION - UNPLUG & DRAIN

You will need to unplug the unit, remove your empty bottle and ensure that any remaining water is drained from the unit.

STEP 2 | CLEANING EXTERIOR

It is a good idea to start with cleaning the exterior of the unit. These surfaces can be cleaned with a clean non abrasive sponge and a mild household detergent.

Then once clean, dry the exterior with a soft cloth, removing any remainder of dust or debris.

STEP 3 | CLEANING INTERIOR - SPIKE REMOVAL & CLEAN

Start by removing the cooler spike: turn the spike and collar anticlockwise until you feel the latch release. Lift the spike and collar, and then remove the reservoir plastic seal.

On some models of cooler, you may also need to remove the cooler lid.

To effectively clean your cooler reservoir, create a solution of 50 ml of regular household vinegar and 2 litres of clean water. Pour this into the reservoir and allow it to stand for 5-10 minutes. Then use a non abrasive cleaning sponge to scrub the reservoir clean.

Drain the vinegar solution out of the cooler by running it through the taps.

STEP 4 | RINSE

Use clean tap water to refill the reservoir to thoroughly rinse the unit to ensure any traces of the cleaning solution are removed. Drain the water and repeat this rinsing process a further 3-5 times.

The drained water should run clear to indicate it is thoroughly rinsed.

STEP 5 | ASSEMBLE

Place the plastic seal back into position and lock the spike and collar back into position turning them clockwise to lock the latches. Plug in the unit and place a new bottle onto the cooler, then allow at least 10-15 minutes for the unit to bring your water to the correct temperature.

Quick Cleaning Maintenance:

During cleaning, it is also an ideal time to check that the area around the cooler is free of dirt and dust, and your drip tray is cleaned regularly.

If you are interested in learning more about our water cooler rentals or proper cooler maintenance, please speak to one of our friendly staff. The Aussie Natural team is happy to answer questions or queries you may have.

Breno Braga profile picture
Breno Braga
3 months ago
These guys really are phenomenal. We've been receiving their water supplies for the past 15 months and I cannot fault them.
Punctual deliveries, super useful and convenient service, and a truly exceptional, responsive team in the back office.

They provided the water cooler, brought it to the premises, installed it and bring fresh water every fortnight, updating us 24 hours before any delivery date, and only charge for what we use.

When we forget to put our bottles out, a simple email or call and they show up a few hours later, and respond to emails within minutes.

I should add that, because this company collects and recycles the empty bottles each fortnight, our office is preventing a ton of waste plastic from hitting our landfills - which we feel great about.

If you need to ring them for any reason, they are lovely on the phone, and actually call back super quickly.

Great solution for our office, being based in the middle of Perth CBD - 10 stars!
Samuel McHugh profile picture
Samuel McHugh
1 year ago
Great service, and communication - especially our delivery driver Tyson who goes the extra mile to ensure the products safe in town.
Wei Chean profile picture
Wei Chean
1 year ago
After being disappointed lack of care by another company, i was so glad to have found Aussie natural, they care for their customers and I actually got to speak to a person. my first delivery was delivered by a friendly guy.
Tish Morris profile picture
Tish Morris
2 years ago
Tried the others and their care factor was zero. Have been with Aussie Natural since 2020 and they are Awesome. Price, Customer service, Delivery and Quality of product cannot be faulted. Love supporting WA business.
Karen Neville profile picture
Karen Neville
3 years ago
We’ve been with Aussie Natural for years and my ‘go to’ people are always Sue, in the office, and Dan our ever smiling delivery man. They’re both very good at service and also go the extra mile. In a time where service can be hit and miss, these two are gold star staff.
Cherie profile picture
Cherie
3 years ago
New customers to Aussie Natural. Our business is absolutely impressed with the prompt service we have received.
Our calls were treated with a professional service, as with the fast delivery required within 3 business days, as promised.
A big Thank you to the team. You got us through the hottest week for the year so far.
Linh Knightwood profile picture
Linh Knightwood
5 years ago
Best water, service and price! Dealt with Hayley through email who was efficient and friendly and Mary over the phone more recently to add more bottles to be delivered and she was easy to understand and prompt ! Love having good cold water in Perths summer heat and it’s made better when it’s so easy to access with their delivery service and the great customer service they provide.
Nam Silvestri profile picture
Nam Silvestri
5 years ago
What a huge improvement from the last company I used. Service is great, super lovely staff who actually want your business and go out of their way. Water always on time and prompt. Great value and great service. Well done guys. I highly recommend.
Branka SA profile picture
Branka SA
5 years ago
Nice and fast service.
Owen profile picture
Owen
5 years ago
Best water in Perth
Peter McMullen profile picture
Peter McMullen
6 years ago
Great value and rapid customer support
Tanya Bolt profile picture
Tanya Bolt
6 years ago
When your daughter mentions that the water at Mummy's house is better than at Daddy's house you know your onto something good. If a 5yo can taste the difference in the water quality what's that say about what is coming out of our taps. Thanks for making the small changes I've made in our health easy. Delivery guy is always polite and happy to carry the bottles to where I store them. Staff, on the few times I've had to visit the Wangara office, are always polite. Really if you want to do something good for your family then Aussie Natural Spring Water is a no brainer. You won't regret the change.