Aussie Natural Privacy Policy

This following document sets forth the Privacy Policy for the Aussie Natural Spring Water website, www.aussienatural.net.au.

Aussie Natural Spring Water is committed to providing you with the best possible customer service experience. Aussie Natural Spring Water is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Aussie Natural Spring Water customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Aussie Natural Spring Water takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Aussie Natural Spring Water reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Aussie Natural Spring Water reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Aussie Natural Spring Water welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.
Call: 1300 360 332
Post:
Aussie Natural Spring Water,
38 Radich Chase, Wangara
Perth, WA, 6065
Australia.
Breno Braga profile picture
Breno Braga
3 months ago
These guys really are phenomenal. We've been receiving their water supplies for the past 15 months and I cannot fault them.
Punctual deliveries, super useful and convenient service, and a truly exceptional, responsive team in the back office.

They provided the water cooler, brought it to the premises, installed it and bring fresh water every fortnight, updating us 24 hours before any delivery date, and only charge for what we use.

When we forget to put our bottles out, a simple email or call and they show up a few hours later, and respond to emails within minutes.

I should add that, because this company collects and recycles the empty bottles each fortnight, our office is preventing a ton of waste plastic from hitting our landfills - which we feel great about.

If you need to ring them for any reason, they are lovely on the phone, and actually call back super quickly.

Great solution for our office, being based in the middle of Perth CBD - 10 stars!
Samuel McHugh profile picture
Samuel McHugh
1 year ago
Great service, and communication - especially our delivery driver Tyson who goes the extra mile to ensure the products safe in town.
Wei Chean profile picture
Wei Chean
1 year ago
After being disappointed lack of care by another company, i was so glad to have found Aussie natural, they care for their customers and I actually got to speak to a person. my first delivery was delivered by a friendly guy.
Tish Morris profile picture
Tish Morris
2 years ago
Tried the others and their care factor was zero. Have been with Aussie Natural since 2020 and they are Awesome. Price, Customer service, Delivery and Quality of product cannot be faulted. Love supporting WA business.
Karen Neville profile picture
Karen Neville
3 years ago
We’ve been with Aussie Natural for years and my ‘go to’ people are always Sue, in the office, and Dan our ever smiling delivery man. They’re both very good at service and also go the extra mile. In a time where service can be hit and miss, these two are gold star staff.
Cherie profile picture
Cherie
3 years ago
New customers to Aussie Natural. Our business is absolutely impressed with the prompt service we have received.
Our calls were treated with a professional service, as with the fast delivery required within 3 business days, as promised.
A big Thank you to the team. You got us through the hottest week for the year so far.
Linh Knightwood profile picture
Linh Knightwood
5 years ago
Best water, service and price! Dealt with Hayley through email who was efficient and friendly and Mary over the phone more recently to add more bottles to be delivered and she was easy to understand and prompt ! Love having good cold water in Perths summer heat and it’s made better when it’s so easy to access with their delivery service and the great customer service they provide.
Nam Silvestri profile picture
Nam Silvestri
5 years ago
What a huge improvement from the last company I used. Service is great, super lovely staff who actually want your business and go out of their way. Water always on time and prompt. Great value and great service. Well done guys. I highly recommend.
Branka SA profile picture
Branka SA
5 years ago
Nice and fast service.
Owen profile picture
Owen
5 years ago
Best water in Perth
Peter McMullen profile picture
Peter McMullen
6 years ago
Great value and rapid customer support
Tanya Bolt profile picture
Tanya Bolt
6 years ago
When your daughter mentions that the water at Mummy's house is better than at Daddy's house you know your onto something good. If a 5yo can taste the difference in the water quality what's that say about what is coming out of our taps. Thanks for making the small changes I've made in our health easy. Delivery guy is always polite and happy to carry the bottles to where I store them. Staff, on the few times I've had to visit the Wangara office, are always polite. Really if you want to do something good for your family then Aussie Natural Spring Water is a no brainer. You won't regret the change.